If you were to ask most companies what their goal might be in regard to customer relations, many would probably say that they want their customers to be “satisfied” with their product or service. They want them to be “happy”. Well, especially today, “happy” and “satisfied” just ain’t gonna’ cut it. If you want to create a memorable experience for your client, the goal of “meeting their expectations” has to be replaced by “far exceeding their expectations”. Think about the following ….. Continue reading “Upset Customer? Opportunity Knocks!”
Tag: Leads
Behold …. The Power Of Networking!
Last week was a fairly important one for me. I had the privilege of conducting a workshop at Meridian Business Day and next Wednesday we will have a table at the Ultra Clean Smoke Out. While preparations for all of these were going on, another opportunity presented itself and then rapidly became a reality. I had looked at Meridian Business Day as a chance to perhaps re-wet my feet in an arena that I was successful in some 20 years ago …. workshops and seminars. Instead, it became a vehicle for the soft announcement of those services as well as my recent designation as Idaho’s first authorized “Nimble SCRM Solutions Partner” which is a venture that I will team with SEN Technologies. Somehow, somewhere, the memo I wrote myself about slowing down got lost. Continue reading “Behold …. The Power Of Networking!”
I See Dumb People
I was going to title this something else and then I found this cartoon which says it all (smile). I have written a bit on this topic before and I am warning you ahead of time that this may come off as a “rant”. Fact is, this post is born out of both frustration and a sincere desire on my part to see folks achieve maximum success at whatever endeavor they choose to pursue. They say that “you get no second chance at a first impression.” To a large degree that is true but, I can guarantee you that repeated boorish behavior will firmly solidify that sad condition and leave for little, if any, hope of recovery.
I own and operate business to business networking groups so I perhaps tend to have a slightly more heightened awareness of these things. I have also been in B2B sales virtually all my adult life and I am pushing 57 right now. I’ve been around the block. As a sales person, I lived on referrals and made a very nice income doing so. While I no longer actively sell a product or service per se (other than membership in our groups), I never made a single cold call during the last 5 years of my direct selling career. I earned referrals by: Continue reading “I See Dumb People”
Leverage What You Have & Get What You Need
The inspiration for this post actually came from one of our NetWorks! Boise Valley members who was struggling with his decision whether or not to remain with his group. I’ve heard the arguments (excuses) many times before …. “I’m just not getting enough out of the group” or “The people in the group are not really the people that I need to be networking with. I need people (industries) more like …..” As it turns out, this individual consulted others and made the right decision to stay. I have no idea what pearls of wisdom he received but, here is what I have would have told him and others … Continue reading “Leverage What You Have & Get What You Need”
Diversify Your Networking For Maximum Results
Last Thursday really brought to my forefront the necessity of having a diversified networking plan. NetWorks! Boise Valley fills what I like to call the “Business-Social” networking slot that many folks are accustomed to. Our groups meet weekly and our focus is business. Still, I am always encouraging our members to get out and network outside of our group settings. These activities should include: Continue reading “Diversify Your Networking For Maximum Results”
Musings On The “Six Degrees Of Separation”
Earlier this week I was contacted by a gentleman from another city who had been referred to me by a software company in still another city. He is going to be in Boise in a couple of weeks to facilitate an event that runs over that weekend. Not knowing anybody here in town, he was hoping to get connected to some folks where both he and they might benefit from such a relationship. I was more than happy to assist. Connecting others is what I do. Continue reading “Musings On The “Six Degrees Of Separation””
NetWorks! Boise Valley – Investment or Expense?
Basically, my entire business career has centered around sales. I have managed local and regional sales forces. I have owned or partnered in businesses. I even taught salesmanship at both the university and business levels. I know that NetWorks! is a great investment and have every confidence that our members will echo this sentiment.
Your investment in NBV is $348 per quarter which works out to $29 per meeting. For this investment, you will receive ….
- A meal valued at over $12 which means that you are now only investing $17 per week to attend. Do you eat out at least once per week? Why not do it with us?
- You will invest your business lunch hour with 15-20 (or more) other business professionals who are committed to helping you increase your revenues. It’s like taking 15-20 clients out to a business luncheon each week and they all pay their own way. How can you beat that?
- Every new member receives a free behaviors and motivators assessment and a LinkedIn profile review. Together these services are worth $322.00 after your 25% discount on my additional services. You will also receive an annual free company workshop valued at $225.00.
- Check with your accountant but, your dues should be tax deductible. In full. Now let’s work those numbers. In a 30% tax bracket your $29 becomes $20.30. Take away even $12 for the meal and now your total weekly investment is under $9 which is roughly equivalent to two lattes or adult beverages.
- You will be featured and publicized on our website as well as through a variety of social media channels. Free advertising and marketing services.
- You will not be asked to be President, Secretary-Treasurer, of Sargent of Arms. I will do all that for you.
- While we are a business group and not a social one, your dues investment also covers any social events.
Continue reading “NetWorks! Boise Valley – Investment or Expense?”